AI Assistant 24/7 at Angel Cosmetics: your personal assistant for skin, hair and the right product

What is Angel Cosmetics' AI assistant?

The AI assistant is a chatbot that can:

• gives practical advice on skin and hair care

• helps you build a working routine (morning/evening) according to your needs

• offers products according to your problem/skin/hair type and preferences

• explains active ingredients and proper use

• provides information about delivery, payment, returns

• works 24/7 , whenever it's convenient for you

Where is it located and how do you open it?

On the site you will see a "Contact Us" button (in the lower right corner).
When pressed, contact options will be displayed, including:

• AI assistant 24/7

• Viber

• Messenger

• Phone call

You choose a 24/7 AI assistant and start typing your questions in the chat box.

What is the most useful AI assistant for?

1) Personal facial routine (morning and evening)

You can get a routine according to:

• skin type: dry, oily, combination, sensitive

• need: hydration, pimples/acne, blackheads, redness, pigmentation, first lines

• season/lifestyle: urban environment, sun, sports, air conditioning, etc.

Example:
"Make me a morning and evening routine for combination skin with pimples and redness."

2) Hair and Scalp Tips

The AI assistant helps with:

• routine for damaged/colored hair

• curly hair and proper product combination

• oiliness , dandruff , itchy scalp

• guidelines on how to arrange: shampoo → mask/conditioner → leave-in → oil/serum → heat protection

Example:
"My hair is dry and split at the ends. What routine should I follow and what products should I look for?"

3) Active ingredients: what, when and with what

If you are wondering how to use assets like:

• niacinamide

• vitamin C

• retinol

• AHA/BHA acids

• hyaluronic acid, ceramides

• SPF

…the assistant can explain:

• when to use (morning/evening)

• how to combine

• how to avoid irritation and routine "overload"

Example:
"Can I combine vitamin C in the morning and acids in the evening? How often?"

4) The most important extra: information about the product you are currently viewing ✅

If you are on a specific product page and type:

"Tell me more about the product I'm currently on"

The AI assistant will use the information from the page and return you:

• What is the product suitable for?

• how to use

• What skin/hair type is it best suited for?

• how to combine it into a routine

• practical guidelines and advice

This is very convenient when you want a quick "translation" of the product into human language: who it is for, what to expect, and how to use it correctly .

5) Delivery, payment, return – without searching the site

The assistant can answer questions like:

• "What are the delivery options?"

• "How can I pay?"

• "How do I make a return/complaint?"

Important: For order status , the fastest and most accurate way is to contact the team by phone, because this requires checking a specific order.

How to Get the Most Accurate Recommendations (2 Minutes and You're Done)

When asking about skin/hair, add 2–4 details:

1. Skin/hair type (e.g. “combination, sensitive” / “color-treated, dry ends”)

2. Main problem/goal (e.g. “pimples”, “pigmentation”, “volume”, “hydration”)

3. Sensitivities/allergies (if any)

4. Preferences (budget, texture, SPF without white film, etc.)

The more specific you are, the more helpful the answer will be.

Examples of questions that work great

• "Recommend a facial routine for oily skin with blackheads."

• "What SPF should I choose for daily use?"

• "Tell me more about the product I'm currently on."

• "How do I combine shampoo, mask, and heat protection for damaged hair?"

• "I have sensitive skin – which ingredients should I avoid?"

Frequently Asked Questions (FAQ)

Does the AI assistant replace a dermatologist?
No. It provides cosmetic guidelines and general recommendations. For serious skin conditions – consult a doctor.

Can I write at any time?
Yes – 24/7 .

Do I have to provide personal data?
No. You do not need to and we do not recommend sending personal data (address, phone, order numbers, etc.).

Can you tell me more about a product I'm looking at?
Yes – on the product page, just write:
"Tell me more about the product I'm currently on."

Final: why you'll like it

Angel Cosmetics' AI assistant is designed to make choosing cosmetics easier and more meaningful : routines, assets, guidelines and suggestions - quickly, in understandable language and 24/7 .

If you want to get started right away: click "Contact Us" at the bottom right and select 24/7 AI Assistant . 😊