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Terms & Conditions

1 AGREEMENT

These terms and conditions (the "Terms") are the terms which apply when you access the website angelcosmetics.bg (the "Website") or place orders to purchase any of the products on the Website. Any reference to "we"/"us"/"our" in these Terms is a reference to Angel-E Ltd (trading as angelcosmetics.bg) and any reference to "you"/"your" means you, the user of the Website. By accessing this Website or when you place orders to purchase any of the products on the Website you agree to be bound by these Terms.

2. INFORMATION ABOUT ANGEL-E Ltd.

 

Angel-E registered office is at maritsa gardens 18a ,Plovdiv, Bulgaria

Angel-E warehouse address is Okolovrasten pat 325, Plovdiv, Bulgaria

VAT : BG 202400543

3. CHANGES TO TERMS

 

We reserve the right to change or update these Terms at any time. It is your responsibility to check the Terms for changes. If you do not agree to any of the Terms then you should stop using the Website at any time. If you have any questions or comments about our Terms please email us at sales@angelcosmetics.bg.

4. ORDERS

 

Your order via our online purchase order form constitutes an offer to us to buy the products you select from the Website. All orders are subject to availability and to acceptance by us. We reserve the right to refuse to accept an order. All communications will be addressed to the email address you supply when you register. Once you have placed an order you will receive a confirmation that your order has been received (by email). The contract for purchase of the product is formed when we send you an email dispatch confirmation. You will automatically be sent an email confirming receipt of your order (the "Confirmation Email") with a summary of the details of your order, which we would recommend that you print out and keep for your own records.

You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.

 

NOTE: When you make an order, you should make a PayPal payment,VISA,MasterCard or Maestro. Otherwise you order automatically is not accepted.

NOTE: Quick Buys are not available for international orders. Quick Buy is available only in Bulgaria.

5. SECURITY PRIVACY

 

We respect your privacy. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way your information is collected online and how that information is used. This statement is readily available on our home page and at the bottom of every web page on this site.


We collect and use personal information to understand your needs and interests and to serve you better. In addition to the information you provide, we may also collect information during your visit to our website through our Automatic Data Collection Tools, which include Web beacons, cookies, embedded Web links, and other commonly used information-gathering tools.

6. COMPLIANCE

 

The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to upload or transmit through the Website:

any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; and any material which is defamatory, offensive or of an obscene character

7. CANCELLATION and RETURNS

 

You have the right to cancel or return a product within 14 days from the day on which you acquire physical possession of the goods. Please ensure that the items you are returning are unopened and in any original packaging. Unwanted goods need to be in pristine condition with any retail seals unbroken.

Please take note that the shipping cost of return will be at your expense!

8. CLAIMS and REFUNDS

 

If you do not receive or receive damaged, wrong item, please contact us. If a claim is accepted you either will be refunded or you will receive a new product, if available.

9. PRICES and PAYMENT

 

The price of a product shall be as stated on this Website at the time you place your order except in the case of obvious error. We try and ensure that all prices on our Website are accurate but errors may occur. If we discover an error in the price of a product you have ordered, we will not be liable to supply that item to you at the stated price, provided that we notify you before we dispatch the item to you. In those circumstances, we will inform you of the correct price to you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel no payment will be taken from your card. Prices shown are inclusive of Value Added Tax.

We accept payment for products supplied by us and delivery services provided by us by PayPal only. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.

In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance with clause 9, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund.

 

10. DELIVERY TERMS and DISPATCH

 

AngelCosmetics accept orders for worldwide delivery. Unless otherwise stated, delivery will be made from our warehouse to the address provided by you. The delivery is usually made by DHL or DPD. We will endeavor to dispatch the product to you within one working day of you placing your order and in any event within 7 days beginning on the day after you place your order. If we are unable to dispatch the product within that time we will email to let you know and to give you an estimated delivery date. In these circumstances you have the right to cancel the order and receive a full refund.

Usually we dispatch orders within 1-3 working days.

You can see the exact price to your country and the approximate time for delivery here.

11. INTELLECTUAL PROPERTY

 

The content of the Website is protected by copyright, trademarks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licensors.

You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.

12. LEGAL OBLIGATIONS and LIMITATION of LIABILITY

 

If we breach these Terms we shall only be liable for losses which are a reasonably foreseeable consequence of such a breach, up to a maximum of the purchase price of your order. Losses are foreseeable where they could be contemplated by you and us at the time of entering into this agreement.

Information provided about the products is intended to be used for educational or informational purposes only. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. Please consult with your own doctor or health care practitioner regarding the suggestions and recommendations made on the Website.

With current technology it is not possible to develop and operate computer programs (software) and data processing systems (hardware) entirely without error, or to rule out any unpredictable events in connection with the internet. We provide no guarantee for the constant and uninterrupted availability of the Website.

We are not responsible for:

losses not caused by our breach;

indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of entering into this agreement, for example loss of profits or loss of opportunity;

Failure to provide the Website or to meet any of our obligations under this agreement where such failure is due to Events Beyond Our Control.

"Events Beyond Our Control" means any cause beyond our reasonable control which prevents us from providing the Website or fulfilling any of our other obligations under this agreement and includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident, terrorist activity and acts of God.

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